What should I do if the truck driver’s insurance company contacts me?

If you’ve been involved in a truck accident, you may receive a call from the truck driver’s insurance company. While this may seem like a routine step in the claims process, it is important to handle these interactions carefully to protect your rights and ensure you receive the full compensation you deserve.

1. Do Not Provide a Recorded Statement

Insurance adjusters may ask you to give a recorded statement about the accident. However, anything you say could be used against you to minimize your claim. It’s best to decline and consult with an attorney before making any statements.

2. Avoid Accepting a Quick Settlement Offer

Insurance companies often try to settle claims quickly, offering amounts that may not fully cover your medical expenses, lost wages, and other damages. Accepting an offer too soon can prevent you from securing the full compensation you need for long-term recovery.

3. Do Not Admit Fault or Speculate About the Accident

Even casual statements such as “I didn’t see the truck in time” can be used to shift blame onto you. Stick to the facts and avoid speculating about who was at fault.

4. Gather and Keep Records of All Communication

If the insurance company contacts you, take detailed notes of the date and time of the call, the name and position of the representative, and what was discussed during the conversation. This information can be valuable if disputes arise later.

5. Consult a Truck Accident Attorney Before Responding

An experienced truck accident lawyer can communicate with the insurance company on your behalf, protecting your interests and ensuring you are not pressured into an unfair settlement. Your attorney will review any settlement offers to determine if they are fair, negotiate for full compensation covering medical bills, lost wages, pain and suffering, and other damages, and handle all communications with the insurance company so you don’t have to.

Contact Us Today

If you have been contacted by the truck driver’s insurance company, don’t navigate this process alone. Our dedicated truck accident attorneys in Atlanta are here to protect your rights and fight for the compensation you deserve. Contact us today for a free consultation!